Refund policy

At, we strive for 100% customer satisfaction. If you have any questions you can send us an email, our team will get back to you as soon as possible.


Exchanges: 14 days from the date of delivery in perfect condition, without visible wear. Buyer must pay for return shipping if it is not covered by our warranty against manufacturing defects and replacement is not our fault.

If for any reason you are not satisfied with the order you receive, please contact us.

PLEASE NOTE: This warranty covers only manufacturing defects and does not include:

  1. Damage caused by an accident
  2. Bad care
  3. Ensure normality
  4. Degradation of colors and materials by solar radiation

Returns / exchanges of products with contact with water will not be accepted.


If you believe that the product you purchased does not meet the original requirements, you have the option of requesting a refund.

You may receive a refund if:

  • You are not satisfied with your order: You have purchased your products from us within the last 14 days and wish to return them. We will arrange the refund as soon as possible after receiving the items from you
  • The product you have purchased is completely inoperative
  • You have not received your product within 60 working days or 90 working days (South America)
Our Guarantee

Present on the Internet since 1998


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The best products at the best prices

Customer service

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